# Getting Support #### Getting Support At Protege AI, we understand the importance of timely assistance to ensure the smooth operation of your legal content review processes. We offer multiple channels for you to reach out to our support team: 1. **Email Support**: For formal inquiries, detailed explanations, or any assistance you may need, you can reach us via email at . Our support team monitors this inbox closely and strives to respond promptly to all queries. 2. **Shared Slack Support (Enterprise)**: For enterprise clients, we can set up a shared Slack channel during onboarding for rapid collaboration with your team. When reaching out for support, please provide as much detail as possible regarding the issue you're facing. This could include screenshots, error messages, or steps to reproduce the problem. The more information you provide, the more accurately we can assist you. Our support team operates during Pacific time business hours, and we strive to address all inquiries in a timely manner. If you encounter an urgent issue outside of our regular support hours, please send an email marked urgent in the subject to . We'll do our best to prioritize your request. We're committed to ensuring your experience with Protege AI is seamless and productive. Don't hesitate to reach out whenever you need assistance – we're here to help! --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.tryprotege.com/review/readme.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.