Troubleshooting Template

Use this template for symptom-first troubleshooting pages and sections.

Symptom

Describe the customer problem in plain language.

Fastest checks

List the shortest checks first.

Likely causes

List the top causes in customer-friendly language.

Where to look in Event Feed

Explain what signal the user should search for.

Where to look in Audit

Explain what run or outcome the user should inspect.

How to fix

Describe the next action in a short, concrete sequence.