Operate

What this is

The Event Feed is the fastest place to confirm whether Hookshot saw an incoming event and how Proteges responded to it.

When to use it

Use Event Feed when:

• You are testing a new Protege

• You suspect a trigger is not firing

• You need to know whether Hookshot saw the event at all

What you need first

• A connected integration or schedule

• A Protege expected to respond to an event

Steps

1. Look for the event

Find the incoming item you expected from the connected source.

2. Check the Protege status

You may see:

• ran

• dispatching

• skipped

• unevaluated

3. Use the status as a next action

• If you see ran, move to Audit to inspect the actual run result.

• If you see dispatching, give the workflow a moment and then recheck.

• If you see skipped, review whether the Protege should have acted on that event.

• If you see unevaluated, review whether the event path and setup are complete.

If you see ran, it means Hookshot executed the Protege. Do Audit next to inspect the result.

If you see skipped, it means Hookshot saw the event but chose not to run the Protege. Do review trigger setup and Protege logic next.

How to verify

You’re done when...

• The expected event appears

• The expected Protege is associated with it

• You understand which next step belongs to the status you see

Common failures

• No event appears at all

• The wrong Protege is associated with the event

• The same event path is too noisy

• A user jumps to Audit before confirming the event arrived

Next step

• Audit

• Troubleshooting